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Privacy Policy

1. General information

1.1. This policy applies to the website operating under the URL magicinfoalternative.com (the "Website").

1.2. The Website Operator and personal data Controller is:

FINGOWEB SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, Ostatnia 1C/A10, 31-444, Kraków
VAT-UE: PL9452221968

1.3. You can contact us on all matters concerning your personal data:

  • by post — ul. Ostatnia 1C/A10, 31-444 Kraków, Poland
  • by phone — +48 660 901 080
  • by email — contact@fingoweb.com

1.4. The Operator is the Controller of your personal data with regard to the data you voluntarily provide on the Website.

1.5. The Website uses personal data for the following purposes

  • handling enquiries submitted via contact and demo-request forms,
  • presentation of offers, proposals, and scoping information,
  • implementation of services ordered or commissioned by you,
  • direct marketing of related services (only with your consent),
  • analytics and improvement of the Website.

1.6. The Website performs functions to obtain information about users and their behaviour in the following ways:

  • through the data voluntarily entered in the forms, which are entered into the Operator's systems,
  • by storing cookies in your terminal equipment,
  • through anonymised analytics data collected via third-party tools.

2. Selected data protection methods applied by the Operator

2.1. The login and entry points for personal data are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the Website are encrypted on the user's computer and can only be read on the target server.

2.2. The Operator periodically changes its administrative passwords.

2.3. The Operator makes regular backups for data protection purposes.

2.4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

2.5. The Operator uses reCAPTCHA technology (provided by Google LLC) to protect contact and demo-request forms against automated spam submissions.

3. Information about the forms

3.1. The Website collects information provided voluntarily by the user, including personal data where provided. Typical data collected includes:

  • name and surname,
  • business email address,
  • phone number (optional),
  • company name,
  • message content / project scope description (optional).

3.2. The Website may save information about the connection parameters (timestamp, IP address).

3.3. Data provided in the form are processed for the purpose resulting from the function of a particular form — for example, processing a demo request, business contact, or service scoping enquiry.

3.4. The legal basis for processing this data is:

  • Article 6(1)(b) GDPR — performance of a contract or pre-contractual measures (processing your demo request, preparing a scoped proposal).
  • Article 6(1)(f) GDPR — legitimate interest of the Controller (direct B2B marketing communication with business contacts who have expressed interest in our services).
  • Article 6(1)(a) GDPR — your consent, where explicitly given (e.g. newsletter subscription).

3.5. Your data will be stored for the duration of the business relationship or active enquiry, plus an additional period required by applicable tax and accounting regulations (typically 5 years).

4. Your rights

4.1. You have the right to request from the Controller:

  • access to personal data concerning you,
  • their rectification,
  • deletion of personal data ("right to be forgotten"),
  • restriction of processing,
  • portability of personal data,
  • objection to processing for direct marketing purposes,
  • withdrawal of consent at any time (where processing is based on consent).

4.2. To exercise any of these rights, contact us at contact@fingoweb.com.

4.3. The Controller's actions may be complained about to the President of the Office for Personal Data Protection (Prezes Urzędu Ochrony Danych Osobowych):

ul. Stawki 2 00-193 Warsaw, Poland

4.4. The provision of personal data is voluntary, but necessary to use specific Website functions (such as requesting a demo or submitting a scoping enquiry).

4.5. The Controller does not engage in automated decision-making or profiling that produces legal effects concerning you.

4.6. Personal data may be transferred to third countries within the meaning of data protection legislation (outside the European Economic Area), in particular to providers of analytics, advertising, and infrastructure services. Where such transfers occur, they are protected by Standard Contractual Clauses approved by the European Commission and applicable safeguards.

5. Data sharing

5.1. In certain situations, the Controller has the right to transfer your personal data to other recipients if this is necessary for the performance of a contract concluded with you or for the fulfilment of obligations incumbent on the Controller. This applies to such audience groups:

  • hosting providers on an entrustment basis,
  • authorised employees and associates who use the data to fulfil the purpose of the Website,
  • companies that provide marketing, analytics, and CRM services to the Controller,
  • legal, accounting, and tax advisors,
  • providers of email infrastructure (transactional and marketing email).

5.2. We do not sell your personal data to any third parties.

6. Marketing and analytics tools

The Website uses the following marketing and analytics tools. All cookie-based tools require your prior consent via the cookie consent banner, in accordance with EU ePrivacy regulations and Consent Mode v2 requirements.

6.1. Google Analytics 4 (Google Ireland Ltd.) — statistical analysis of the website traffic. The Operator does not transmit personal data to the operator of this service, only anonymised information. The service is based on the use of cookies on the user's terminal device.

6.2. Google Tag Manager (Google Ireland Ltd.) — for managing scripts on the Website; allows updating remarketing tags and tracking conversions.

6.3. Google Ads and Google Remarketing Tag (Google Ireland Ltd.) — to track conversions from the advertising system, build remarketing audiences, and display targeted advertising on the Google Display Network, YouTube, and partner websites. The remarketing tag stores cookies on your device to identify you when you visit other websites within the Google advertising network, allowing us to show you relevant ads after you have left our Website. You can opt out of personalised advertising at any time via Google Ads Settings and Google's advertising preferences tool. 

6.4. LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company) — for social marketing and sales activities.

6.5. Microsoft Clarity (Microsoft Corporation) — the Operator partners with Microsoft Clarity to capture how users interact with the Website through behavioural metrics, heatmaps, and session replay to improve and market the Operator's products and services. Website usage data is captured using first-party and third-party cookies and other tracking technologies. For more information about how Microsoft collects and uses user data, visit the Microsoft Privacy Statement.

6.6. Meta Pixel (Meta Platforms Ireland Limited) — also known as Facebook Pixel, used for tracking conversions, building custom and lookalike audiences for advertising campaigns, and remarketing on Facebook, Instagram, and other Meta-owned platforms. The pixel collects information about your interaction with the Website (pages visited, actions taken, device and browser information) to deliver targeted advertising. Where you are logged into your Facebook or Instagram account, this data may be combined with information from your profile. For more information about how Meta processes your data, visit Meta's Privacy Policy. You can manage your advertising preferences in your Facebook Ad Preferences. 

6.7. reCAPTCHA (Google Ireland Ltd.) — used to protect forms against automated submissions. This service may collect hardware and software information (such as device and application data) and send it to Google for analysis.

6.8. You can manage your cookie preferences at any time using the cookie banner available on the Website or via your browser settings (see Section 8).

7. Social media plug-ins

7.1. The Website may contain social media plug-ins. When you interact with such plug-ins, the IP address of your device and the ID of the browser you are using may be passed on to the social media providers. Thanks to this integration, social media providers receive information that your browser has viewed our Website, even if you do not have a profile with that social media provider or are not logged in at the same time.

7.2. Activating these buttons establishes a direct connection to the server of the relevant social network, which can collect data from your device.

7.3. We have no control over the extent of data collected by social media networks through their buttons. For more information on the purpose and scope of the data collected and how individual social networks process and use this data, please visit:

8. Information about cookies

8.1. The Website uses cookies.

8.2. Cookies are IT data, in particular text files, which are stored in the Website User's terminal equipment and are intended for use on the Website. Cookies usually contain the name of the website they come from, the time they are stored on the terminal device, and a unique number.

8.3. Cookies are used for the following purposes:

  • maintaining a session of the Website user,
  • to achieve the objectives set out above under "Marketing and analytics tools",
  • to remember user preferences (such as cookie consent choices and language preference).

8.4. There are two main types of cookies used on the Website:

  • "Session" cookies — temporary files that are stored on the User's terminal equipment until they leave the Website or close the browser;
  • "Persistent" cookies — stored in the User's terminal equipment for the time specified in the parameters of the cookies or until they are deleted by the User.

8.5. Cookies placed on the Website User's terminal device may also be used by entities cooperating with the Website Operator, in particular: Google (Google Ireland Ltd.), LinkedIn (LinkedIn Ireland Unlimited Company), Microsoft (Microsoft Ireland Operations Ltd.).

9. Cookie management

9.1. The User has the possibility to restrict or disable the access of cookies to their device. If this option is used, use of the Operator's Website will be possible, except for functions that by their nature require cookies.

9.2. The User may independently and at any time change the settings concerning cookies, specifying the conditions for storing and accessing cookies. The User may change these settings through the cookie consent banner on the Website, or through the browser settings:

9.3. The User can delete cookies at any time using the functions available in their web browser.

9.4. Restricting the use of cookies may affect some of the functionalities available on the Operator's Website.

10. Trademarks and third-party references

10.1. magicinfoalternative.com is an independent website operated by Fingoweb Sp. z o.o. Sp.K. This website is NOT affiliated with, endorsed by, sponsored by, or otherwise connected to Samsung Electronics Co., Ltd. or any of its subsidiaries.

10.2. The following trademarks are referenced on this Website and remain the exclusive property of their respective owners:

  • "MagicInfo," "MagicInfo Lite," "MagicInfo Premium," "MagicInfo Remote Management," "Samsung VXT," "Tizen," "Samsung Tizen," and all related Samsung product names are registered trademarks of Samsung Electronics Co., Ltd.
  • "LG webOS" is a registered trademark of LG Electronics Inc.
  • "Android" is a registered trademark of Google LLC.
  • "Windows," "Windows Server," and "Microsoft Dynamics" are registered trademarks of Microsoft Corporation.
  • "Linux" is a registered trademark of Linus Torvalds.
  • "Broadsign" is a registered trademark of Broadsign International, LLC.
  • "Xibo" is a registered trademark of Xibo Signage Ltd.
  • "ScreenCloud," "Yodeck," "NoviSign," "Signagelive," and "BrightSign" are registered trademarks of their respective owners.

10.3. References to these trademarks on this Website are made solely for the purposes of nominative fair use — to identify products with which our services are compatible, which our services replace, or which our services serve as an alternative to. Such references do not imply any partnership, endorsement, sponsorship, certification, or affiliation by the respective trademark owners.

10.4. We do not represent, claim to represent, or imply that we represent Samsung Electronics Co., Ltd. in any capacity. We are not a Samsung partner, reseller, certified vendor, or authorised support provider.

10.5. If you are looking for official MagicInfo or Samsung VXT support, sales, licensing, or technical assistance, please visit Samsung's official website at www.samsung.com or contact your local Samsung Business representative directly.

10.6. All other product names, logos, brands, and trademarks mentioned on this Website are the property of their respective owners. Their use does not imply any affiliation with or endorsement by them.

11. Changes to this Privacy Policy

11.1. The Controller reserves the right to modify this Privacy Policy to adapt it to changing legal requirements or in the event of modification of the Website's activity or important changes that affect the processing of personal data.

11.2. The current version of this Privacy Policy is always available at magicinfoalternative.com/privacy-policy.

11.3. Material changes affecting the way we process your personal data will be communicated through a visible notice on the Website.

12. Contact

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

FINGOWEB SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, ul. Ostatnia 1C/A10 31-444 Kraków, Poland
Email: contact@fingoweb.com Phone: +48 660 901 080


Privacy Policy